
常见问题解答
如果您的疑问不在下面的列表中,请随时联系我们
- 01
- 02
- 03
- 04
- 05
- 06
- 07
- 08
- 09
- 10
- 11
- 12
- 13
- 14
- 15
If your chosen helper is not available immediately, we can provide alternative candidates that match your requirements. Best Home Employment maintains a pool of qualified helpers ready to start work as soon as possible. We can also offer temporary solutions while you wait for your preferred helper. Our consultants will keep you informed about the availability status and expected arrival times. We aim to ensure that your household’s needs are met without significant delays.
- 16
- 17
- 18
- 19
- 20
- 21
Provide constructive feedback through regular, open, and respectful communication. Focus on specific behaviours or tasks and offer clear examples of what can be improved. Balance criticism with positive reinforcement to encourage motivation. Schedule periodic reviews to discuss her performance and address any concerns. Creating a supportive environment helps your helper feel valued and more willing to make necessary adjustments.
- 22
- 23
- 24
- 25
- 26
- 27
- 28
- 29
- 30
- 31
- 32
- 33
After the contract ends, you need to settle all final payments and provide a fair evaluation or reference. Inform MOM and cancel the work permit. Assist with her repatriation or transfer if applicable. If you require a new domestic helper, start the selection and application process with Best Home Employment. We ensure a smooth transition and help you find a suitable replacement to continue supporting your household needs.
- 34
- 35
- 36
- 37
- 38
- 39
- 40
- 41
- 42
If your transfer maid has health issues, it is important to address them promptly. Ensure she receives the necessary medical attention and support. Best Home Employment can assist in arranging medical appointments and coordinating with healthcare providers. We also advise on MOM’s requirements for medical leave and health insurance coverage. Taking care of your maid’s health is crucial for her well-being and productivity. Providing support and understanding can help maintain a positive working environment.
- 43
- 44
Your responsibilities towards your transfer maid include providing a safe working environment, fair compensation, and adequate rest. You must also ensure she has proper accommodation, access to medical care, and timely payment of her salary. Compliance with MOM’s regulations regarding work hours, rest days, and employment terms is essential. Best Home Employment provides guidance on fulfilling these responsibilities. Treating your maid with respect and fairness fosters a positive working relationship.
- 45
- 46
- 47
- 48
- 49
- 50
- 51
- 52
- 53
- 54
- 55
- 56
- 57
- 58
- 59
- 60
- 61
Consider factors such as the maid’s experience, skills, personality, and your household’s specific needs. Think about the age and needs of your children or elderly family members, and the general household chores required. At Best Home Employment, we assist you in assessing these factors to make an informed match. We provide comprehensive profiles and background information on each candidate. This approach helps ensure a harmonious and effective working relationship.
- 62
- 63
- 64
- 65
女佣税(或外籍工人税)是一种调节新加坡外籍工人数量的定价机制。外籍家政工人的雇主必须每月缴纳
作为雇主,您无需为外籍家政工人缴纳中央公积金 (CPF) 缴款。但是,您必须每月缴纳 265 美元(正常)或 60 美元(优惠)的征费。如果您的外籍女佣是首次外籍女佣,征费将从她抵达的第五天开始(包括抵达日期)。否则,征税将在她到达后第二天开始。
当工作许可证被取消或过期时,征税结束。
- 66
- 67
- 68
- 69
- 70
- 71
- 72
- 73
- 74
- 75
- 76
- 77
To cancel your transfer maid’s work permit, you need to log in to the Ministry of Manpower’s (MOM) online portal and submit the cancellation request. You must also arrange for her departure from Singapore within the stipulated timeframe. Best Home Employment assists with this process, ensuring all steps are completed accurately and promptly. We handle the logistics and follow-up with MOM. Ensuring proper cancellation is crucial for legal compliance.
- 78
If your maid wants to leave before the contract ends, discuss her reasons and try to resolve any issues. If she still wishes to leave, follow the proper termination process, including providing the required notice period and settling any outstanding dues. Best Home Employment offers support and mediation to address such situations. We help you manage the process smoothly and find a suitable replacement if needed. Understanding and addressing her concerns can help prevent early termination.
- 79
- 80
Repatriating your transfer maid involves arranging her flight home, ensuring she has all necessary travel documents, and settling any outstanding salary or dues. Best Home Employment assists with the entire repatriation process, coordinating logistics and handling paperwork. We ensure compliance with MOM’s regulations regarding repatriation. Providing support and ensuring a smooth repatriation process is important for maintaining a positive relationship. Our comprehensive service ensures a respectful and efficient departure.
- 81
Yes, you can rehire a transfer maid who has previously worked for you, provided she is still eligible to work in Singapore and both parties agree to the re-employment terms. You will need to follow the standard application and work permit procedures. Best Home Employment facilitates this process, ensuring all necessary steps are completed. We provide guidance on re-employment terms and compliance. Re-hiring a familiar maid can be beneficial for continuity and efficiency.
- 82
- 83
- 84
- 85
Yes, you can and should interview the transfer maid before completing the transfer to ensure she is a good fit for your household. Best Home Employment arranges these interviews and provides guidance on what questions to ask. This allows you to assess her suitability and make an informed decision. We facilitate convenient interview times and offer support throughout the process. Ensuring compatibility is crucial for a successful transfer.
- 86
- 87
- 88
- 89
- 90
- 91
- 92
- 93
- 94
- 95
- 96
- 97
- 98
- 99
- 100
- 101
- 102
- 103
- 104
- 105
- 106
- 107
- 108
- 109
- 110
- 111
- 112
- 113
- 114
- 115
- 116
- 117
- 118
- 119
- 120
- 121
- 122
- 123
- 124
- 125
- 126
- 127
- 128
- 129
Yes, one of the key benefits of the Advance Placement Scheme is the ability to conduct face-to-face interviews with migrant domestic workers. Employers can review detailed profiles and select candidates to interview in person. This ensures a better match between the employer and the domestic worker. Face-to-face interviews allow for more personalised assessments and immediate feedback. This interaction helps in making informed hiring decisions.
- 130
At Best Home Employment, we ensure the quality of migrant domestic workers by conducting rigorous checks and comprehensive training. All candidates undergo thorough background checks, medical examinations, and work experience verification. Our training programs cover various aspects of caregiving and household management to ensure they meet the highest standards. We also provide cultural orientation to help them adapt to their new environment. This thorough vetting and training process ensures that our MDWs are reliable and competent.
- 131
- 132
Yes, if you are not satisfied with the foreign domestic worker hired through the Advance Placement Scheme, Best Home Employment offers replacement services. We will help you find a more suitable candidate from our pool of pre-approved MDWs. Our team will facilitate the transition to ensure minimal disruption to your household. This service ensures that you have a reliable and compatible domestic worker to meet your needs. Our agency also offers a generous 7 month replacement period (agency fee not payable again, other fees apply) in order to keep costs manageable for employers.
- 133
- 134
- 135
- 136
- 137
- 138
- 139
- 140
- 141
- 142
- 143
- 144
- 145
