Manila Flooding 22 July 2025: What Employers and Filipino Maids Need to Know | Maid Agency | Best Home

Manila Floods: Latest Updates

On Tuesday, 22 July 2025, life in the Philippine capital came to a standstill as torrential rains caused massive flooding across Metro Manila. In a matter of hours, major rivers like the Marikina River burst their banks, forcing tens of thousands of residents to evacuate. This natural disaster is expected to cause temporary disruption to some ongoing domestic helper deployment processes between the Philippines and Singapore.

The Philippine authorities have confirmed that over 23,000 residents living along the Marikina River were evacuated overnight. Another 25,000 people in Quezon City and Caloocan have also been displaced. Schools, public offices, and some transport services in Manila and surrounding provinces were suspended to ensure public safety.

With heavy flooding still ongoing in certain parts of Metro Manila, the immediate concern is the safety and well-being of the local population—including many of our valued Filipino maid candidates and their families.

Best Home Employment Agency extends our heartfelt condolences to our dear affected Filipino helpers and partners, and we would like to provide practical guidance for our valued customers.

To our affected Filipino domestic helpers and their families

Our hearts go out to all Best Home Filipina domestic helpers affected by this calamity. Please know that the Best Home team is here for you. If you need someone to talk to or simply need a listening ear during this difficult time, do not hesitate to contact our agency. We will continue to check on your wellbeing and will do what we can to support you from Singapore.

To our employers with Filipino helpers currently en route to Singapore

Please be informed that this natural disaster may cause unforeseen delays to some Filipino helpers who are currently preparing for deployment or en route to Singapore. Travel disruptions, administrative slowdowns, or communication issues may occur temporarily due to the ongoing situation in Manila.

We are closely monitoring the progress of each helper's deployment and will reach out directly to any customer whose selected maid may be affected. Rest assured, Best Home Employment Agency is doing everything within our power to facilitate the safe and timely arrival of your helper.

We sincerely appreciate your understanding and patience during this time.

For customers looking to hire a Filipino helper now

There is no cause for alarm if you are in the process of shortlisting or planning to hire a Filipino helper. On average, it takes about 3 to 3.5 months from the point of selection to the arrival of a Filipino maid in Singapore. By the time your chosen helper is ready to fly, the flooding situation in Manila would most likely have already subsided, and processes would resume as normal.

However, please note that some maid candidates may currently be unable to attend online video interviews due to power outages, connectivity issues, or emergency evacuations. If your selected candidate is not immediately available for an interview, we ask for your understanding—give it a day or two, and most are likely to be back online once it is safe to do so.

Why choose Best Home Employment Agency as your maid agency of choice?

Best Home is a trusted maid agency in Singapore with over 30 years of experience, providing part-time maid service and full-time maid services (Myanmar, Mizoram, Indonesian and Filipino domestic helpers). We are committed to honesty, transparency, and a deep care for both employers and helpers alike. Our overseas partners are carefully selected, and our long-standing relationships allow us to continue providing a stable volume of top quality maids even during challenging times.

Most recently, Best Home was awarded the prestigious SME500 award as recognition of our commitment to high standards, service quality, and business excellence over the years.

What sets us apart:

• We have an emphasis on honesty and we do not have any hidden fees.

• Our recruitment team led by our Director Mr Tay handpicks maid candidates through a strict shortlisting process.

• Our maids go through rigorous and practical training before and after they arrive in Singapore.

• We provide personalised recommendations based on your household needs.

• We offer strong post-deployment support, including free counselling for helpers.

• We offer a generous 7 month replacement period in rare cases of mismatches: no need to pay agency fee again within the first 7 months of your first helper's start date, other fees apply.

• Our team is readily available and aim for service excellence always.

At Best Home, our priority is to serve you with integrity-whether you are hiring a helper for childcare, eldercare, or general household needs. Even in the face of natural disasters like this week’s Manila flood, we are here to ensure that your maid hiring journey continues with minimal disruption.