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Experience Unmatched Quality: Best Home Employment's Premier Helpers in Singapore

Jackie Tay

6 min read

Oct 1, 2023




Best Home Employment takes immense pride in our unwavering commitment to providing the most qualified and dedicated home helpers in Singapore. Our exceptional pre and post-placement services ensure a seamless transition for employers and employees, fostering a harmonious living and working environment.

At Best Home Employment, we understand that welcoming a helper into your home is not just about fulfilling a need but embracing a cherished member of your household. That's why our commitment to the well-being and empowerment of our Migrant Domestic Workers (MDWs) extends far beyond their placement. Today, we invite you to explore how we prepare and nurture our MDWs before and after post, ensuring their journey is one of growth, support, and success.

Pre-Placement: Crafting Success from the Start

Before our Migrant Domestic Workers (MDWs) set foot in Singapore, we recognize the importance of arming them with the skills, knowledge, and support necessary to flourish in their domestic roles. Our pre-placement initiatives are meticulously designed, always keeping their well-being at the forefront:

1. Advance Placement Scheme

We take immense pride in our Advance Placement Scheme Helper, a program meticulously designed to identify and prepare the most proficient and dedicated MDWs for placement. Through this scheme, candidates undergo rigorous interviews and verification processes, followed by targeted training in Singapore, which can be customized to meet the employer's specific needs. This ensures our MDWs arrive ready to integrate seamlessly into their new roles.

2. Independent Interviews

To further ensure the accuracy and suitability of our MDW's bio-data, Best Home Employment has its overseas recruitment staff to conduct interviews and verifications and not rely on suppliers' information. These professionals conduct thorough interviews and assessments, unbiasedly evaluating each candidate's skills and experience and making recommendations to the employer's requirements.

3. Accredited Training Centers

Our MDWs are exclusively placed in accredited training centres once selected for skill training. These centres are meticulously chosen in alignment with our Training department, led by former MOM officers, guaranteeing that their training is of the highest quality and consistently meets our stringent standards.

4. Overseas Training

Our Training Department, led by former MOM Officers, conducts parallel Google classes online in the native languages of our helpers. This unique approach to training commences even before they arrive in Singapore, assuring that our overseas training consistently aligns with our stringent standards.

5. One-on-One English Lessons

Our Training department offers personalized one-on-one English lessons to empower our Indonesian Helpers while still in their home countries. This tailored language instruction equips them with the language skills required for seamless communication in their new roles.

6. Approved MDW Dormitory

Upon their arrival in Singapore, our MDWs reside in our esteemed MOM-approved MDW dormitory, setting a standard where hygiene and cleanliness are non-negotiable. Weekly inspections ensure that every bed and space is impeccable, fostering a comfortable and secure living environment for our MDWs.

7. Director-led Orientation and Onboarding Program

Our Director, Mr. Tay, personally guides our newly arrived helpers through our Orientation and Onboarding program. Drawing from years of experience and a profound understanding of the challenges MDWs might encounter in their initial experiences, Mr Tay imparts invaluable insights and guidance. His leadership in this crucial program underscores our unwavering commitment to providing the highest support and preparation as our MDWs embark on enriching journeys in Singapore.

8. Third-Party Skill Training Before Deployment

Understanding that each family's needs differ, especially in caregiving, our Training department has forged partnerships with various professional training providers. This enables each helper to receive training tailored precisely to the requirements of their future employers, supplementing our comprehensive Orientation and Onboarding program. Decentralizing and dealing with third-party training providers here in Singapore is more efficient as employment agencies may not have all the resources and expertise. For example, families focus on pet care, and families faced with a dementia person may want their helpers trained differently.

9. Well-Being Essentials

Our support extends to providing free uniforms and toiletries to our MDWs before they embark on their placements. Additionally, we offer curated menus featuring a variety of healthy cuisines in the helpers' native languages. We provide a proven Fast-Track 7 Days of Conversational Mandarin learning book to equip our helpers with essential language skills.

10. Self-Sufficiency Skills

Our MDWs thoroughly assess crucial household tasks, encompassing ironing, vacuuming, and steaming skills. This ensures they are self-sufficient and well-prepared to communicate effectively with their employers.

11. Bed Bug Checks

Ensuring a seamless transition into their employers' homes is paramount. We meticulously inspect our MDWs' luggage to guarantee it is free of any bed bugs, preserving a hygienic and comfortable living environment for all parties involved.

At Best Home Employment, the journey to success begins with a strong foundation. Our unwavering commitment to our MDWs starts well before their placements, ensuring they have the tools for a thriving and fulfilling experience in Singapore.

Post-Placement Commitment: Nurturing Our Best Home Family

At Best Home Employment, we cherish each employer and helper who becomes a part of our extended family. We see ourselves as partners here to support and facilitate harmonious employment relationships. Our commitment extends well beyond placement, with a comprehensive range of post-placement services aimed at enhancing the well-being and satisfaction of both employers and helpers:

1. Accessible Healthcare Network

Recognizing the increasing cost of medical care, Best Home Employment has established a network of clinics and dental services to provide our helpers with cost-effective medical options. Our dedicated network offers medical consultations at the affordable rate of $15.00. Employers benefit from reduced expenses during their helpers' regular six-month mandated medical check-ups as mandated by MOM. Moreover, our MDW medical insurance coverage now includes GP services, ensuring comprehensive and low-cost healthcare support.

2. Continuous Skill Upgrading

We are committed to empowering our helpers with continuous skill development. Our one-year online skill course is accessible to all our helpers. These online courses encompass 14 topics, presented in small, digestible lessons and covering various skill emphases. Additionally, we provide tips on emotional support offered in our helpers' native languages. Employers can monitor their helpers' progress, receive monthly progress reports, and use these courses to establish standard operating procedures and improve helper performance. This reduces the need for constant supervision, particularly in cases where language barriers exist.

3. Ongoing Support and Connectivity

Our Membership Department facilitates continuous connectivity among our helpers by creating chat groups. Here, helpers can share challenges, seek advice, and receive guidance from our team of experts. Topics span from general advice to healthy rest day programs, ensuring our helpers have the resources they need to thrive.

4. 24/7 Operational Dormitory

Our dedicated dormitory operates 24/7, providing peace of mind to employers. Employers can trust Best Home Employment to accommodate their helpers swiftly and efficiently without compromising safety and comfort, whether employers are on holiday or have emergency housing needs.

5. Helpers Exchange Program

We understand that employment needs can evolve beyond our warranty period. Our Helpers Exchange Program enables employers to engage a new helper at a lower cost. In addition, we offer the option to seamlessly transition a helper to our care, relieving employers of repatriation costs and responsibilities. Employers can initiate this program by allowing their current helper to seek new employment.

6. Empowered Sales Personnel

Our dedicated sales personnel boast a minimum of a decade of experience and are ready to provide continuous support to employers. Whether renewing a contract or addressing employment-related concerns, our team is well-equipped to assist every step of the way.

7. Recognition and Motivation

Our Training Department, led by former MOM officers, goes the extra mile to recognize and motivate our helpers. They provide training certificates and long-service awards, fostering a sense of accomplishment and dedication.

As we approach nearly three decades in the industry, our consistently high ratings and continued business growth stand as a testament to our unwavering commitment to excellence. At Best Home Employment, we are dedicated to nurturing a thriving and supportive community where employers and helpers can thrive, learn, and grow together.

The Promise of Best Home Employment Agency

As Singapore's leading agency, our commitment to excellence is unparalleled. When you choose Best Home, you're not just getting a helper; you're welcoming a trained, skilled, and culturally aware individual into your home.

We are committed to bringing the highest standard helpers to Singapore, offering pre- and post-placement support to ensure a harmonious relationship between our helpers and their employers. After all, at Best Home Employment, we don't just place helpers – we build families.

Ready for a seamless home helper employment experience? Contact Best Home Employment today and let us connect you with a helper who meets and exceeds your expectations. Join the satisfied employers who have experienced the excellence and commitment of our services.

Let us be your partner in fostering a happy and healthy home with the ideal helper tailored to meet your unique needs and preferences. For the highest standard helpers in Singapore, your search ends with us. Choose the best. Choose Best Home Employment Agency!

Jackie Tay

6 min read

Oct 1, 2023