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Maid Services: What to Expect and How to Choose the Right One

Jackie Tay

4 min read

May 18, 2023




Balancing work, family, and household chores in bustling Singapore can seem unending. While this city-state thrives on the principles of efficiency and convenience, its residents can still find it challenging to manage their time effectively. That's where maid services come into the picture.

Maid services in Singapore have become increasingly vital for families and individuals looking to maintain a clean and organized home while juggling other responsibilities. There's a myriad of agencies offering domestic help services, making it essential to choose the right one that aligns with your needs. Best Home Employment is one such agency that has garnered immense trust and praise.

Best Home Employment isn't your run-of-the-mill maid service. Our agency prides itself on delivering a service that exceeds traditional norms. We understand that every home is distinctive, so we offer custom packages to meet your requirements.

What To Expect from Maid Services

Before delving into the crux of selecting the right maid agency, let's understand what to expect from a maid service. The core service revolves around cleaning tasks. It usually involves sweeping, mopping, vacuuming, and dusting. Maids also handle the laundry, including washing, ironing, and folding clothes.

In the kitchen, maids are usually responsible for washing dishes, cleaning kitchen appliances and countertops, and sometimes meal preparation. Mids also keep bathrooms pristine, where they clean the toilets, washbasins, bathtubs, and showers.

Other services may be provided depending on the agency. These include gardening, pool cleaning, pet care, and even elder care or childcare. Some maid agencies also offer specialized services such as carpet cleaning, window washing, or even event cleanup.

When it comes to types of maid services, you can choose between part-time, full-time, and live-in maids. Part-time maids are an excellent option for those who require minimal assistance. Full-time maids offer more extensive help, while live-in maids are ideal for those who need round-the-clock assistance or have larger households.

Factors To Evaluate When Choosing A Maid Agency

When choosing a maid agency in Singapore, it is crucial to consider a few factors. Firstly, the reputation of the agency. You want to be guaranteed quality service, and the only way to ascertain that is through the agency's importance in the market. An agency with a positive reputation, like Best Home Employment, indicates its dedication to customer satisfaction.

Best Home Employment also ensures the availability of trained and experienced maids. The quality of service rendered significantly depends on the skills and training of the maid. Therefore, an agency that invests in training its employees will undoubtedly provide a higher standard of service.

Next, consider the services and packages offered. Do they align with your needs? Are they flexible and customizable? A good agency will provide diverse service offerings to cater to household needs. Customer support and after-service follow-up is another essential factor to consider. An agency should be readily available to address your concerns and queries even after the maid has been deployed to your home.

Tips For Selecting The Right Maid Agency For Your Needs

Assess Your Cleaning Needs and Requirements

The first step towards choosing the right maid agency is identifying your need for help. A maid service can range from simple house cleaning tasks like sweeping, mopping, and dusting to more complex ones like meal preparation or caring for older people. It is crucial to assess the size of your home, the number of residents, and specific tasks you'd like the maid to handle.

These considerations should influence your choice if you have pets or need help caring for young children. Being clear about your needs will guide your search and help you communicate your requirements effectively to the potential agency.

Research and Shortlist Potential Maid Agencies

You can now start researching potential maid agencies with a clear understanding of your requirements. An online search will reveal an overload of options. But how do you discern which ones are worth considering?

Reviews and testimonials can be a great start to information. These give you insight into previous clients' experiences and can highlight each agency's strengths and weaknesses. While researching, pay attention to each agency's range of services, pricing, training their maids to receive, and customer service approach. Once you've gathered enough information, shortlist the agencies that best align with your needs.

Ask Relevant Questions to the Agency

This step involves getting in touch with your shortlisted agencies. This interaction can be highly informative and can help you make a final decision. Ask questions about their maid training process, experience, policies, and whether they offer trial periods.

How do they handle situations where a maid is sick or unable to work? Can they cater to special requests, such as non-standard working hours or specific cleaning tasks?

The responsiveness and transparency of the agency at this stage can give you a good idea of what to expect from their service.

Conduct a Trial Period with a Selected Maid

Before committing to an agency, consider running a trial period with a selected maid. It allows you to assess firsthand the maid's skills, work ethic, and suitability for your household. During this trial period, you can provide feedback and see how receptive the maid and agency are to it. If there are red flags or you aren't satisfied, you can switch to a different maid or even another agency.

By following these steps meticulously, you put yourself in a solid position to select a maid agency that will meet your needs effectively. This way, you ensure a clean and well-maintained home and gain peace of mind knowing you made an informed decision.


Choosing a maid agency in Singapore might seem daunting, but by keeping these key points in mind, you can make an informed decision. Remember, the right agency will cater to your specific needs, have a strong reputation, provide trained and experienced maids, and offer excellent customer support.

Best Home Employment is a shining example of a reliable maid service agency. With our customizable services, trained staff, and consistent follow-up, we have established ourselves as a leading maid agency in Singapore. If you're searching for a reliable maid service that understands your individual needs, look no further than Best Home Employment. Contact us today, and experience our seamless blend of quality and convenience.

Jackie Tay

4 min read

May 18, 2023




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