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Top 5 Tips On Choosing the Right Indonesian Maid Agency in Singapore

Jackie Tay

5 min read

Jul 9, 2023




Choosing the right Indonesian maid agency in Singapore is more than a mere selection process - it's a complex decision that requires careful consideration, thorough examination, and deep comprehension of your distinct needs. It's not merely about employing a helper but facilitating a seamless, stress-free experience that cultivates a mutually beneficial and respectful relationship between the employer and the maid.

Overview of Best Home Employment Agency

Among the myriad of maid agencies dotting Singapore's employment landscape, the Best Home Employment Agency has made a reputable name for itself. Our commitment to excellence and unparalleled range of services have distinguished us as a top-choice agency.

Navigating the sea of Indonesian maid agencies in Singapore can be challenging, but knowing what to look for can streamline the process. Here are the top 5 tips for choosing the right Indonesian maid agency in Singapore:

Tip 1: Accreditation and Licensing

Accreditation and licensing serve as hallmarks of credibility and trustworthiness. In countless agencies, they assure quality service, professionalism, and ethical conduct. They reflect an agency's adherence to industry standards and compliance with Singapore's regulatory requirements.

Best Home Employment Agency prides itself on its rigorous compliance with industry standards. We're duly accredited and licensed by the relevant authorities, affirming our commitment to serving you with professionalism and integrity. Our extensive portfolio of satisfied clients stands testament to our credibility.

Tip 2: Range of Services Provided

The breadth of services an agency offers is a critical factor to consider. The range should cover all the stages, from recruitment to placement and post-placement support.

At Best Home, we don't just provide services—we provide solutions. Our services extend beyond mere recruitment, encompassing pre-employment training, post-placement support, and continual learning opportunities. We're a one-stop shop, ensuring all your maid employment needs are met under one roof.

Moreover, Best Home understands that every home and family is unique, requiring different skills and capabilities in their domestic helpers. Therefore, we take the time to understand your specific needs and match you with the best-suited helper. We ensure a smooth transition for both parties, facilitating a harmonious working relationship.

Our dedicated team remains available for assistance even after placement, offering advice, support, and practical solutions to ensure a beneficial and lasting employer-helper relationship. We genuinely go the extra mile to ensure your satisfaction, making us a preferred choice for Indonesian maid services in Singapore.

Tip 3: Transparent Fees and Charges

The significance of comprehending an agency's fee structure cannot be overstated. It serves as a roadmap to prevent unforeseen costs that might lead to financial discomfort. An agency's adherence to a transparent fee policy manifests its commitment to honesty, fostering a solid foundation of trust between itself and the client.

At Best Home, we champion absolute transparency in our financial transactions. Our firm stance against hidden costs is a testament to our dedication to this philosophy. Every charge and every expense is meticulously outlined from the outset.

Our clients remain informed about every penny they invest, the services they're procuring, and the value they're getting every step of the way. This unwavering transparency ensures a secure financial journey with Best Home, reinforcing our pledge of trustworthiness and integrity.

Tip 4: Pre-Screening and Training Process

A thorough pre-screening and training process indicates the agency's commitment to quality and service. It ensures that the maids are prepared for their role, can communicate effectively, and understand the nuances of their new environment.

Best Home Employment Agency's Rigorous Pre-Screening and Training Process

Best Home's screening and training process is meticulous and extensive. It begins with an introductory English language course for those not fluent in English, ensuring seamless communication. We also provide an assessment for maids with basic competency skills at an appointed test center, which includes a mental and physical evaluation. Upon successful completion, they receive a certificate recognizing their readiness for deployment.

To ensure consistent learning, our maids have access to a comprehensive one-year online training program with over a hundred videos and quizzes covering various topics. It includes information on 'Living in Singapore,' 'Pet Care,' 'Infant Care,' 'Hygiene,' and more. We supplement this online module with additional training on essential workplace and local communication skills, healthy cooking, and customized training per the employer's needs.

Newly-arrived maids attend a mandatory Onboarding and Integration Program, educating them on adapting to life in Singapore. It includes local norms, the MRT system, dengue prevention, mobile phone usage, water-saving techniques, and crime prevention.

For maids under the Advanced Placement Scheme (APS), we provide further MOM-approved training on eldercare, childcare, and advanced cooking. Our post-handover support includes regular check-ins, emotional support, cookbooks, bank cards, and setup guidance, ensuring they're continually supported and comfortable in their new environment.

Our Best Home Online Training Program also enhances the maids' skills in caregiving, food hygiene, mannerisms, navigation around Singapore, and English vocabulary. We strongly believe in the importance of continual learning, which is why our training programs are accessible even after the maid has started working with her employer.

Tip 5: Customer Support and After-Sales Service

The quality of an agency's customer support can make or break your experience. They must offer excellent customer service during and after recruitment, promptly responding to your concerns and inquiries.

At Best Home, we value our clients, and our customer service reflects that. Our dedicated team ensures you receive the support you need when needed. We remain in regular contact, providing both employer and maid have a positive, rewarding experience.

Choosing the right Indonesian maid agency in Singapore goes beyond merely matching a family with a helper. It demands a keen understanding of the employer's unique needs, a smooth, hassle-free process, and cultivating a rewarding and sustainable employer-maid relationship.

It is where Best Home Employment Agency stands out from the crowd. We're more than an agency; we're a conduit for superior housekeeping services with skilled Indonesian maids.


To choose the right Indonesian maid agency in Singapore, consider its accreditation and licensing, the range of services provided, its fee structure, the pre-screening and training process, and the quality of customer support.

The Best Home Employment Agency meets and exceeds these standards. We're dedicated to providing a smooth and satisfactory experience for all our clients, ensuring you receive nothing short of excellence.

Furthermore, at Best Home, we believe in creating lasting relationships. Our goal is to serve you once and become your trusted partner for all your domestic help needs. By providing post-placement support and continually assessing the satisfaction levels of both employer and helper, we ensure a harmonious and productive working environment in your home. We are excited to welcome you into the Best Home family, where your satisfaction and peace of mind are our topmost priorities.

We invite you to visit us and see the difference that Best Home can make in your maid employment experience. We look forward to serving you with professionalism, integrity, and unparalleled service.

Jackie Tay

5 min read

Jul 9, 2023